Equipment Broker Group LLC (“we,” “us,” “our”) operates equipmentbroker.shop (the “Site”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

Information you give us directly

• Name, email address, phone number, billing address, and shipping address
• Payment information, processed securely through our payment provider; we do not store full card numbers on our servers
• Order history, product inquiries, and support communications
• Account login information, if you create an account

Information collected automatically

• IP address, browser type, and device information
• Pages visited, time on site, and referring URLs through cookies and analytics tools
• Cart and checkout activity

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders, including freight and delivery coordination
• Communicate with you about your order, support requests, and warranty or return claims
• Improve our website, product catalog, and customer experience
• Send order confirmations, shipping updates, and marketing communications when you have opted in
• Detect and prevent fraud

3. How We Share Your Information

We do not sell your personal information. We share information only with:

• Payment processors, to securely process your transaction
• Freight and logistics partners, including Logistica Cargonam where applicable, to coordinate delivery of your equipment
• Service providers who help operate the Site, including hosting, analytics, and email delivery providers
• Legal authorities, if required by law

4. Cookies

We use cookies to operate cart and checkout functionality, remember preferences, and understand site usage through analytics. You can disable cookies in your browser settings, though some Site features may not work properly without them.

5. Data Retention

We retain order and account information as long as necessary to fulfill orders, meet legal and tax obligations, and support warranty claims.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications at any time through the unsubscribe link or by contacting us

To exercise any of these rights, contact us using the details on this page.

7. Data Security

We use reasonable administrative and technical safeguards to protect your information. No online transmission is 100% secure, but we take reasonable steps to protect your data.

8. Children’s Privacy

Our Site and products are intended for business and commercial buyers and are not directed at children. We do not knowingly collect information from anyone under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

10. Contact Us

Equipment Broker Group LLC
2501 S Ocean Dr, Suite 105, Hollywood, FL 33019, United States
Email: contact@equipmentbroker.shop
Phone: +1 681 690 2070