Terms

Terms of service for Equipment Broker Group customers.

Plain-language terms for using the website, buying concrete equipment, reviewing product information, and completing WooCommerce checkout.

Updated July 11, 2026

Store operatorEquipment Broker Group operated by EQUIPMENT BROKER GROUP LLC.
Equipment focusCustomers must verify specifications before ordering.
Order reviewOrders are accepted after payment, inventory, and fulfillment checks.
Freight timingHeavy equipment shipping is generally 10 to 21 days.

Plain-language store terms.

These terms explain how customers use the Equipment Broker Group website, place orders, review product information, and interact with checkout, shipping, returns, and support. Equipment Broker Group is the customer-facing storefront operated by EQUIPMENT BROKER GROUP LLC.

By using the website or placing an order, customers agree to the current posted terms, policies, checkout requirements, and product restrictions shown on the site.

Important for equipment buyers: Customers must confirm product fit, power requirements, capacity, dimensions, tooling, accessories, freight access, and intended use before ordering. Contact Equipment Broker Group before checkout when an item is high-value, freight-sized, or specification-sensitive.

Core terms.

Product information

Equipment Broker Group works to present clear product data, images, specifications, pricing, and availability, but errors or manufacturer updates can occur.

Order acceptance

Checkout submission does not guarantee acceptance. Orders are subject to payment review, fraud screening, inventory checks, shipping review, and fulfillment confirmation.

Pricing and availability

Prices, stock, promotions, and availability can change. Equipment Broker Group may cancel or adjust an order if an item is unavailable, restricted, incorrectly priced, or cannot be fulfilled.

Payment and checkout

Customers must provide accurate billing, shipping, phone, and contact information. Payment options appear during WooCommerce checkout.

Shipping and freight

Heavy equipment shipping is generally 10 to 21 days after confirmation. Eligible freight may be coordinated with Logistica Cargonam or another appropriate carrier workflow.

Returns and refunds

Return eligibility is governed by the Returns & Refunds page, product condition, manufacturer rules, freight requirements, and support authorization.

Website content

Website layout, content, catalog organization, branding, and store materials may not be copied, scraped, republished, or reused without permission except where allowed by law.

Limitation of liability

To the maximum extent allowed by law, Equipment Broker Group is not responsible for indirect, incidental, downtime, jobsite, compatibility, profit-loss, or consequential damages.

Review details before ordering

For freight-sized or specification-sensitive equipment, contact support with product and delivery details before checkout.

Contact Support Shop Catalog